Code of Conduct
Wildcat Athletic Center is a private recreational facility providing exceptional opportunities for those we serve. Our primary mission and objective is to provide safe, high quality youth, adult and family programming and outreach to best address the needs of our community. All members and others attending an event or utilizing the Center’s facilities or grounds must adhere to all rules and policies of Wildcat Athletic Center and are expected to act in a safe, courteous and respectful manner at all times.
All requests and instructions by the Center’s staff should be strictly followed and failure to do so may result in any person, including members, being directed to leave the premises.
Prohibited conduct at the Center includes, but is not limited to, the following:
Possession of guns, knives or other weapons;
Striking, attempting to strike or threatening to strike any staff person, member, visitor or any other person affiliated with the Center;
Threatening, harassing or intimidating any staff person, member, visitor or any other person affiliated with the Center;
Foul, profane or abusive language;
Theft of any property;
Smoking;
Use of illegal drugs;
Damaging the facilities of the Center in any way;
Providing false information or records to the Center.
Additionally, any criminal activity or acts or threats of violence may be reported to the proper authorities and prosecuted.
Wildcat Athletic Center reserves the right to deny, suspend, revoke or limit access to the Center’s facilities at its sole discretion in the case of any violation of this Code of Conduct or any rule or policy of the Center, consistent with applicable law. Any question arising regarding the meaning of any provision of this Code of Conduct should be brought to the attention of the Director of Wildcat Athletic Center. The Center’s interpretation of any provision of this Code shall be final.
Facility Policies
Fitness Center Please adhere to the following guidelines when using the Fitness Center:
Observe the 30-minute maximum workout on all cardiovascular equipment when others are waiting.
No food is allowed. Beverages, except for water in non-breakable containers, are not permitted.
Gym bags, coats, and other large personal belongings are not permitted in the Center. Please use available lockers to store your belongings before using equipment.
Members are expected to wipe down strength and cardiovascular equipment after use.
Please re-rack your weights and plates in the free weight area upon completion of your exercise.
Members must extend courtesy to others who are utilizing the “circuit” style of strength training.
Please wear proper exercise attire. Sandals, flip-flops, or open toe shoes are not allowed. Please do not wear street shoes. Tops must always be worn.
Inappropriate behavior and/or lack of respect for staff and/or the facilities will not be tolerated.
Group Exercise Studio Please adhere to the following guidelines when using the Group Exercise Studio:
Please wear proper exercise attire while utilizing the Group Exercise Studio. Sandals, flip-flops, or open toe shoes are not allowed. Please do not wear street shoes in the Group Exercise Studio.
No food is allowed in the Group Exercise Studio. Beverages, except for water in non-breakable containers, are not permitted.
Gym bags, coats, and other personal belongings are not permitted in the Group Exercise Studio. Please use available lockers.
Members should return all equipment utilized during programs back to proper storage areas.
Court Guidelines Our courts are a wonderful place for families and individuals to have some fun and hone their skills at certain sports.
No food is allowed in the gymnasium. Beverages, except for water in non-breakable containers, are not permitted.
Only non-marking athletic shoes are allowed on the floor.
No spitting on the floor or walls.
Inappropriate behavior, including but not limited to, poor sportsmanship, poor language, and dangerous play will not be tolerated.
Bring a lock and put belongings in a locked locker in the locker room.
No sitting, climbing, or hanging on basketball stand or rims.
Do not pull, hang, or move gym nets.
Do not move or alter basketball nets in any way.
No gum or tobacco.
For your convenience, a gym schedule is available at Member Services. Please adhere to the schedule.
Tennis Courts Wildcat Tennis Courts are open to Members with reservation and an additional court fee. Please adhere to the following guidelines when using the Tennis Courts:
Appropriate tennis attire, including no black soled shoes, boots or heels.
No food is allowed on the courts. Beverages, except for water in non-breakable containers, are not permitted.
Talk quietly when standing near courts that are in use
Never walk behind a court when a point is still in play. Wait until the point is over and then cross as quickly as possible.
Turf Field The Wildcat Athletic Center turf field is a wonderful place for families and individuals to have some fun and hone their skills at certain sports.
No food is allowed on the turf field. Beverages, except for water in non-breakable containers, are not permitted.
Cleats are not permitted on the turf field.
Inappropriate behavior, including but not limited to, poor sportsmanship, poor language, and dangerous play will not be tolerated.
Sport specific helmets/goggles must be worn at all times while shooting on goal.
No gum or tobacco.
For your convenience, a turf schedule is available at Member Services. Please adhere to the schedule.
Locker Room Guidelines For the privacy and protection of everyone, cell phone usage in locker rooms is prohibited. For your protection, we strongly suggest leaving valuables at home or using a locker with a lock. All gym bags, coats, clothing, and other personal belongings should be secured in a locker before using the YMCA facilities. Gym bags, coats, and other larger personal belongings will not be permitted in program areas. Locks may not be left on lockers overnight. If a lock is found on a locker at closing time, it will be cut off and the contents of the locker will be placed in lost and found. The YMCA is not responsible for any articles lost or stolen. Photography and
Video Recording Policy To create safe spaces and to protect the privacy of our members and participants, we restrict photography and video recording in certain areas of our buildings. Please note that the use of video recorders, cameras, mobile devices (phones or tablets), or any other equipment to record or take pictures in the locker room or other private settings is not permitted. Unauthorized video or audio recordings of any individual on Wildcat property without their knowledge is strictly prohibited. Please assist us in honoring these rules by bringing this policy to the attention of your fellow members and program participants. If inappropriate behavior or suspicious activity continues, please immediately report it to management.
Youth Supervision Policy Children 12 years old and under are not allowed in the building unless accompanied by an adult or if attending a Wildcat Athletic Center youth program or league. If attending a youth program, participants are expected to remain in the designated space used for the program and not gather or play in hallways or other public areas.
Personal Training Only Wildcat staff that are certified in the appropriate areas may train, instruct, or lead members in athletic and strength and fitness programs. Personal training is conducted only for those who are registered in the corresponding programs or classes. No member or outside contractor may use the Wildcat fitness center to conduct personal training or instruction, whether compensated or not. Violations can result in suspension or termination of membership privileges.
Snacks and Beverages Food, snacks, and beverages are permitted in the Wildcat snack bar area only. Please help us by placing your bottles and cans in the recycling receptacle.
Lost and Found Please contact the Member Services to return a found item or if you need assistance in locating a lost item. Clothing, equipment, and other personal property left within the Wildcat facility overnight will be collected and placed in lost and found by Wildcat staff. Lost and found items will be held for 15 days and will then be donated to charity or disposed of. Wildcat is not responsible for lost or stolen property.
Suggestions Members are encouraged to share, in writing, their ideas, comments and concerns with Wildcat management. Comment forms are available at Member Services.
Etiquette Policy
Members and guests of Wildcat Athletic Center are expected to act in a safe and considerate manner. Persons must comply with the rules of each area of the Center and directions of the Center staff.
Wildcat Athletic Center is a non-smoking facility. Smoking and vaping are strictly prohibited inside the Center and anywhere on its grounds. Foul or abusive language and physical altercations will not be tolerated. Animals (with the exception of service animals), bicycles, and potentially damaging devices are not allowed on the grounds or inside the building. Skateboards, scooters, and roller blades are not allowed on Wildcat Athletic Center grounds. Food and drink are allowed only in the snack bar area with the exception of closed water bottles. Drinks in glass bottles are prohibited inside Wildcat Athletic Center.
Attire Appropriate attire is required to use the Sports Center facilities:
Clean sneakers must be worn in the Fitness Center, Group Fitness, racquet courts, and on the gym floor.
Cleats are not allowed inside of the Sports Center.
Bathing suits are required to enter the pool; Cut-off shorts and shirts are not allowed as pool attire.
Babies must wear swim diapers.
Access and Safety
Membership Cards All members aged 13 and older will receive a barcode upon enrollment for entry into the facility. Your barcode can be in the form of a key tag or you can download our APP and store your barcode number on the app. All members are required to check in at the Member Service Desk by presenting their barcode to the Member Service Representative when entering. A member who allows any other person to use their card will risk the forfeiture of their own privilege for Wildcat use. Members who do not have their membership card with them may show another form of photo ID, such as your license. Members who repeatedly do not bring their membership card will be asked to purchase a new one. Key tags are not transferable and can be replaced for a cost of $5.00.
Safety and Security We have taken many precautions to provide for your safety while you visit the Center. Safety guidelines have been posted throughout the facilities. Please adhere to these rules and notify our staff if you have a safety concern. Please report any incidents or injuries to the Member Service Desk.
Child Abuse Prevention Wildcat Athletic Center enforces its policies and practices to prevent child abuse. Allegations or suspicions of child abuse are taken very seriously and will be reported to the proper authorities for investigation. We have abuse reporting procedures, there are unscheduled visits from supervisors, we have an open door for parents, and we have a code of conduct for staff. We have a zero-tolerance policy regarding child abuse.
Membership Fees and Payments:
Your prompt, consistent payment of membership fees helps us continue to offer our community-focused programs and services. The one-time joining fee, paid when joining or re-joining Wildcat, is used to fund our building replacement reserve fund. The joining fee is non-refundable and non-transferable.
Term of Membership Membership to Wildcat Athletic Center is effective on the date the application is submitted and required fees are paid. Membership is continuous subject to the payment of the required fees.
Payment Options Membership fees are paid monthly or annually and can be paid via credit or debit card or bank ACH. You can log in to the Wildcat mobile app to change your billing info any time.
Membership fees are subject to change at any time. A thirty-day notice will be sent by mail notifying all monthly bank draft members of any fee changes.
Should a payment be returned as uncollected, the balance will need to be cleared before facility usage can resume. The member will be informed of this action by email and a phone call. In all cases, a $20 charge per occurrence will be assessed on all bad drafts, returned checks or credit card transactions.
Membership Cancellation
Membership must be cancelled in writing to info@wildcatathleticcenter.com. Membership fees are refundable on the unused portion of the membership with 15 days written notice and the surrender of membership card(s). Expired or discontinued members may reinstate their membership within 30 days of expiration or discontinuation without losing their membership status. Expired or discontinued members, who wish to renew their membership following a 30-day expiration period, will be required to pay the joining fee again.
Membership Changes Upgrades or Downgrades: A member may submit for changes to their category of membership or add/remove individuals from their membership any time after enrollment via email or in person.
Payment Method: A member may submit for changes to their method of payment through the Wildcat mobile app or by logging in via our website.